Privacy Policy

1. About this policy

AI Stager ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use it, and your rights in relation to it.

AI Stager is an AI-powered virtual property staging platform. By creating an account or using our services, you agree to the practices described in this policy. Our services are intended for adults only (18 years and over).

2. Information we collect

We collect the following types of personal information:

• Account details — your name, email address, and password when you register.
• Property images — photographs and images of properties you upload to use with our staging features.
• Payment information — billing details such as card number, expiry, and billing address, processed securely through our payment provider.
• Usage and analytics data — information about how you interact with our platform, including pages visited, features used, device type, browser, IP address, and session duration.

We collect this information directly from you when you register, upload content, make a payment, or use the platform.

3. How we use your information

We use your personal information to:

• Create and manage your account and authenticate your access.
• Provide and improve our AI-powered virtual staging features.
• Process payments and manage billing.
• Respond to your support requests and communicate with you about your account.
• Analyse usage patterns to improve the platform's performance and user experience.
• Meet our legal obligations and enforce our Terms of Service.

We will not use your personal information for purposes other than those listed above without your consent, unless otherwise required or permitted by law.

4. AI processing and third-party providers

Images you upload may be processed by third-party AI service providers (such as image generation or transformation APIs) to deliver the staging output. These providers act as our data processors and are contractually obligated to handle your data securely and only for the purposes we specify.

We take care to select reputable AI providers who comply with applicable privacy and data protection requirements. Your images are transmitted securely and are not used by third-party providers to train their own models without your explicit consent, except where otherwise disclosed.

We may also use third-party services for:

• Payment processing (e.g. Stripe)
• Analytics (e.g. Google Analytics or similar)
• Cloud hosting and storage

Each of these providers has its own privacy practices. We encourage you to review their policies.

5. Overseas disclosure

Some of our third-party AI providers and service partners are based outside Australia, including in the United States and the European Union. By using AI Stager, you consent to your personal information being transferred to and processed in these countries, where privacy laws may differ from those in Australia.

We take reasonable steps to ensure that overseas recipients handle your information in a manner consistent with the Australian Privacy Principles.

6. Storage and security

We store your personal information on secure servers with appropriate technical and organisational safeguards, including encryption in transit and at rest, access controls, and regular security reviews.

Passwords are stored in hashed form and are not accessible in plain text by any member of our team.

While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. If you become aware of any security concerns, please contact us immediately.

7. Data retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or de-identify your personal information within a reasonable period, unless we are required by law to retain it longer.

Uploaded property images may be retained for a limited period after processing to allow you to access your results, after which they are deleted from our systems.

8. Your rights under the Australian Privacy Principles

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or out-of-date information.
• Request deletion of your personal information (subject to legal obligations).
• Complain if you believe we have mishandled your personal information.

To exercise any of these rights, contact us at the address below.

9. Cookies and tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and collect analytics data. You can control cookie settings through your browser, but disabling certain cookies may affect your ability to use some features of AI Stager.

10. Age restriction

AI Stager is intended for use by adults aged 18 years and over. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page and, where the changes are material, notify you by email or via a notice within the platform. Your continued use of AI Stager after any changes constitutes your acceptance of the updated policy.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

AI Stager
Email: aistager.design (at) gmail (dot) com

We aim to respond to all privacy-related enquiries within 30 days.